Operations Manager

About the role

Own day-to-day operations: process improvement, vendor relations, and team performance metrics.

Responsibilities

• Lead operational initiatives across teams.
• Manage vendor relationships and SLAs.
• Design process improvements and measurable KPIs.

Qualifications

• 5+ years in operations or program management.
• Strong stakeholder communication and analytical skills.
• Comfortable working cross-functionally to drive results.